Sunday 23 December 2012


OBJECTIVES:
  • To improve standard of service, customer satisfaction and revenue.
  • Each participant will gain more confidence with their performance.
  • The team will also be able to up sell skilfully and efficiently.
CONTENTS (ROLE PLAY):
  • Meet and greet (ears, eyes, hands and knees)
  • Presenting menus & announcing specials
  • Product knowledge (food, wine, cigar and Whiskies)
  • Taking drinks orders and follow up
  • Taking food orders
  • Guest satisfaction
  • Presence in the room, body language and posture

Tuesday 9 October 2012

Our trip to Australia

Sydney

Sydney Harbour Bridge

After along and sleepless flight it was great to meet up with Jenny at Sydney airport we had a great evening with our friends Jim, Grace & daughter Jen in their amazing house in Canterbury; Pavarotti chicken and a few bottles of good Australian Chardonnay & Pinot Noir; followed by a good nights sleep.
If you were not sure this is the Opera House
After a lazy morning having breakfast and catching up on old times it was time to go into town and stretch the legs after  the long flight; we took the train into Circular Quay with the spectacular Sydney harbour with the spectacular views of the Opera House and Sydney harbour bridge.
We then boarded a boay for a trip around Sydney Harbour stopping for lunch at Fort Denison; In 1913lighthouse beacon built in Birmingham, England, and shipped to Sydney, replaced the 10-inch (254 mm) gun on the roof of the tower. The light is called Fort Denison Light. In 2004 the NSW National Parks and Wildlife Service, which manages the site, restored the lighthouse beacon, which is still in use. The fort also has a functioning foghorn and a tide gauge, which was established in the mid-19th century..


We decided to stay for lunch in the very popular terrace restaurant; us and another table for two; however we were made very welcome and the food was very nice; the boat came back and we hopped on for a trip back to the harbour via Darling Point; after two glasses of wine on top of the jet lag the movement of the waves soon put me out for 40 winks; a walk around the quay with a coconut and chocolate gelatto soon had me back on my feet.





From their we took a bus; the 333 free city bus towards Central station; we got off at Albion street looking for Flinders Street and the Flinders hotel, the hotel has a first floor restaurant called Duke; run by my dear friend and and great Chef Nick Hill, who spent a goodof  years with Brett at the Lebdury in Notting Hill; Nick is helped by Billy also who spent two years at the Ledbury; we popped in to just to say hello but booked a table for the Saturday evening.
With Billy  & Nick in Duke
Friday we set off for a drive to Manly; Jenny booked a flat for us with a super view over Manly beach; and what a view and what a flat; fantastic terrace; great open plan kitchen and comfortable lounge; had a great barbecue on the terrace all kinds of sausages including a curry sausage which was delicious with a glass of Ozzie Pinot Noir
Manly Beach
Manly beach is a great place to walk around and watch people; amazing the amount of healthy looking people carrying surf boards, running and playing beach volley ball; it made me feel ashamed so went to have breakfast in a nice little place on the beach; have to keep healthy somehow.
Healthy Manly Beach BLT
Saturday night we hit off for Circular Quay on the sturdy & reliable manly ferry; on our way to what was going to be a memorable evening at Duke Restaurant in the Flinders Hotel 63 Flinders Street; Jim & Grace were waiting for us when we arrived, myself, of course with Huguette, Rob & Jenny and Rob's parents IIene & Neville.
The menu is simple no starters or mains just choose and share; which we did and it was delicious; cloud not  have spent a nicer evening between friends in both the restaurant and in the kitchen; where I spent a good part of the evening with Nick & Billy.


Great food some good wines without breaking the bank and the best doughnuts ever and served in a good fun way; made me think of Notting Hill; as you can see Grace loved them and would not share with anyone


We then hit off for Perth; a 5 hour flight from hell; think Ryanair is bad.. get one of these flights.
We landed around 11pm and after a few trips around the airport car park we found the car and set of with Jenny & Rob to the house that we had been waiting so long to see; as it was late we headed straight to bed.

Next morning it was great to get up and explore the house; lots of room; relaxing calm and a TV room to die for with a 54 inch screen TV.

We went to Perth via a bus ride to Cockburn station and then took the train; fast and comfortbale with amazing & stunning views of cars right next to you on the motorway; as the train approached Perth there are beautiful views of the Swan River.
We went to Freemantle or Freeo as it is called here for a walk and a few beers, nice little town with the Indian Ocean on one side and the Swan river on the other; stopped at the  Little Creatures Brewery for a beer; great place; all open plain wooden tables everywhere and a kitchen in the middle; was not sure what beer to drink so went for the Pale Ale - delicious beer.
Starting life sometime around the "turn of the century", Little Creatures Brewing was born out of the love of great beer shared by some friends that had all worked together in breweries at some time or other in the past…in particular it was a love affair for a style of beer that we all wanted to drink, that of a hop driven pale ale.
We hit off for a few days at Margaret River; very excited about visiting the wonderful wine are of Western Australia; first stop Leeuwin Estate.
Leeuwin Estate, one of the founding wineries of the now famous Margaret River district, consistently produces wines that rank with the world's finest.
Originally a cattle farm, Leeuwin Estate evolved, under the direction of Denis and Tricia Horgan, with Robert Mondavi acting as consultant and mentor.



A nursery was planted in 1974 and the initial vineyards were deep-ploughed, deep-ripped, emptied of stone, planned, pegged, measured, marked and eventually planted by hand over a five year period from 1975.
The winery building was opened in 1978, celebrating with a trial vintage. Leeuwin enjoyed its first commercial vintage in 1979, and was thrust into the international spotlight when Decanter Magazine gave its highest recommendation to the 1980 "Art Series" Chardonnay in an international blind tasting.

Enjoying such an isolated and pristine natural environment, the emphasis of Leeuwin's viticultural practice is minimal interventionist. Working with the environment and through skilled vineyard management, Leeuwin is able to produce fine fruit in an environmentally friendly manner.
Vineyards are kept balanced with the yearly environmental conditions. With the emphasis on quality rather than quantity, yields at Leeuwin are kept low.


Saturday 7 July 2012

The Wharf - Teddington Lock

Idyllically set on the riverbank at Teddington Lock, The Wharf Restaurant offers diners a picturesqueandrelaxing envirIonment away from the hustle and bustle, owned by my good friend Ray Neve, we worked together many years ago at Mosimann's Private Members Club in Belgravia.



Seared Atlantic Scallops
Choose from classics such as catch of the day from Billingsgate, roast Highland venison, lobster and chips or fish pie, great steaks and sumptuous hamburgers. All followed by some great puddings such as apple and pear crumble with custard or warm bread and butter pudding.

Ray's Hereford beef is dry aged for a minimum of 35 days.  Served with steak butter, vine tomatoes, chips sauces, Béarnaise,Peppercorn, Woodland Mushroom

Contemporary weddings with stunning riverside views

Spend the most important day of your life in such wonderful surroundings.


Every wedding is taillor-made to your individual requirements

Accessible from the river so you can arrive in that extra bit of style.

Sunday Jazz Lunch

Forget the stresses of the week and join us every first Sunday of the month for our Jazz Lunch at The Wharf.

?Next lunch will be Sunday 5th August.

Use it as a chance to catch up with family and friends over a lazy, chilled out lunch by the river, where you can while away the hours in good company, enjoy great food and relax to the sounds of Tracy Ray & the Mojos.
Dine with us at 2 courses for £21.50 or 3 courses for £24.00*.
Jazz will be from 1pm-4pm with an interval.

Please call me and I will look after your bookings and get Ray & his team to look after you.
A welcome drink will be waiting for you & your friends.






Monday 25 June 2012

Lawn Bistro - Wimbledon Village - SW19 Not Just for Tennis

Lawn Bistro opened its doors in September 2011, and since then has gone from strength to strength. It is located at the heart of Wimbledon Village, and has slotted in well amongst the stables, chic boutiques and local pubs.
The Lawn Bistro is a friendly, unpretentious restaurant with a strong culinary appeal, and the professional team will ensure that you have a memorable dining experience.restaurant with a strong culinary appeal, and the professional team will ensure that you have a memorable dining experience


The menu is fixed price, which keeps things simple. Slivers of venison were tender and pink, served as starter on a little round of celeriac, with fresh blueberries as a garnish and a flick of horseradish cream; a beautifully executed starter. Flavours are adventurous, without being too crazy.


Scallops with Pork & Apple
The menu is fixed price, which keeps things simple. Slivers of venison were tender and pink, served as starter on a little round of celeriac, with fresh blueberries as a garnish and a flick of horseradish cream; a beautifully executed starter.


Ollie Couillaud's menus have a strong influence from France, with nods to Great Britain, Spain and Italy, and a menu combination of classical and contemporary cooking styles. The freshest seasonal ingredients are also a huge priority for the kitchen.


Please give me a call if you would like to book a table; well worth the trip to Wimbledon - not just for the tennis.
Ollie the Head Chef & Joseph the Restaurant Manager look forward to welcoming you and your guests to The Lawn Bistro - Wimbledon Village SW19.
Reservations
020 8947 8278

http://www.thelawnbistro.co.uk/section.php/9/1/about




Wednesday 20 June 2012

John & Ewan's Wine Club - Lutyens Rhone Wine Dinner

Tuesday July 17th


Book now for an evening of fine wines, fantastic food, fabulous people and a great time with John & Ewan



A fantastic venue that will provide us with a wonderful menu and outstanding hospitality, Lutyens  located in historic Fleet Street.
Ewan has chosen some fantastic wines that he is using to show you the insider's guide to the Rhone, these are wines that will taste even better when enjoyed with our fabulous menu and will give you the keys to food & wine matching.

Please click on the link below to book your seats


Monday 9 April 2012

L'Etranger & Meursault - 36 Gloucester Road SW7 4QT

The next Restaurant you have to visit is L'Etranger;  Executive Chef & Director Jerome Tauvron (Pierre Gagnaire and Alain Ducasse-trained) and Director Ibi Issolah (the original General Manager of the legendary Atlantic Bar & Grill), have been great friends for a number of years; we all had dinner together a few months ago and now with another dear friend and fellow Manchester United fan Christophe Capron GM of Le Boudin Blanc in Shepherd market, it is time for me to share the amazing dinner we had that evening.
Sea bass Tsukury with shiso salsa & crispy kelp
Thin slices of fresh sea bass seasoned with a shallot and shiso salsa served with dried kelp (seaweed)
There is not a lot that I can say; it was just delicious, fresh & tangy with the shiso dressing and the crispy seaweed.
Marika Rossi the very pleasant and very knowledgeable Sommelier serves us Guru, Wine & Soul, Douro, Portugal 2008; wonderful

Robata quail with shishito pepper
Grilled quail on the robata marinated with five spices and black bean sauce served with the Japanese shishito pepper grilled as well on the robata (charcoal grill)
Again; you have to go an taste this dish; you will not eat quail like this anywahere else; the marinade is perfect and the black been sauce.
Marika came up with yet another delicious discovery Le Grande Blanc, Henri Milan, Provence, France 2007

Banoffee Pie with Poached Kumkat Compote & Toffee Sauce
There is ionly one thing to say about Banoffee pie; keep quite, eat and enjoy; exactly what we did.
Schloss Gobelsburg Riesling Auslese, Weingut, Austria 2007; thank you Marika, delicious.
We had a wonderful evening follwed by a number of after dinner bevrages at the bar; noticeably Irish!

L'Etranger Restaurant. 36 Gloucester Road, Kensington, London, SW7 4QT - Tel: 020 7584 1118


Jeroma & Ibi have also just  opened Meursault at l’etranger, a bar and 40-cover dining room.

Open daily from 5pm until late, Meursault offers a relaxed yet refined environment for any occasion.  Sharing platters, molecular cocktails, fine wine and Champagne set the tone in the lounge bar where you can enjoy aperitifs, post dinner desserts, a late night tipple or complete gourmet experience, echoing the cuisine of l’etranger.

Meursault 36 Gloucester Road London Tel:0207 584 9719

And as always if you would like to book a table just let me know.



Friday 30 March 2012

My Friend Toby Stuart - Roux at Parliament Square

Housed in a beautiful Victorian building designed by the architect of the the Natural History Museum. The decor is suitably stately while the lengthy wine list will please aficionados of Burgundy & Bordeaux.
Roux at Parliament Square seats 56 covers and a private dining room which holds up to 10 people.
Bar  seats 40 people serving delicious snacks and light dishes — perfect for when time is at a premium.

Here are a few words about a lunch last year; I wanted to keep it a secret but Toby deserves for people to know about what he creates!
 Ballotine of Foie Gras & Compressed Peach
Photo:Paul winch-Furness

This Ballotine of foie gras with compressed peach and the sweetest taste of Baume de Venise was just delicious with such amazing flavours and texture.
Braised fillet of halibut
It has to be tried.
This is one of the tastiest dishes I have ever had the pleasure to eat; asparagus, morels and thyme; wonderful!

Eaton "what" a mess

You can not leave Roux at Parliament Square this summer without having Toby's Eaton mess, Big Ben will being keeping a hand on you; history has it that Eaton mess is traditionally served at Eton College's annual cricket game against the students of Winchester College;

I say!

Give me shout if you would like to book a table and I will let Toby know you are going!
http://www.rouxatparliamentsquare.co.uk/


A big thank you to Paul winch-Furness for allowing me to use his wonderful shots of Toby's food, Paul is a fantastic food photographer; give me a call if you would like his details; it's worth it.

Thursday 1 March 2012

John and Ewan's Wine Club Dinner - February 2012

The Bleeding Heart


At our wine dinner at The Bleeding Heart on Wednesday, John and I wanted to share just how much fun it can be to work in the world of wine and food.
We wanted to share the fun of tasting lots of different wines side by side and the pleasure of enjoying a menu that’s been designed around the wines that it is to be served with.
Until I worked with wine, I rarely tasted more than one wine at a time – I’m sure that goes for most people. However, when you are able to compare the wine in your glass with another, and another, your levels of appreciation and understanding rise remarkably quickly.
We’d chosen to show wines from Bordeaux, seven in all, ranging from dry whites to sweet whites; from plush fruity reds to stately classical ones. I’ve included the menu below
At our wine dinner at The Bleeding Heart on Wednesday, John and I wanted to share just how much fun it can be to work in the world of wine and food.
We wanted to share the fun of tasting lots of different wines side by side and the pleasure of enjoying a menu that’s been designed around the wines that it is to be served with.
Until I worked with wine, I rarely tasted more than one wine at a time – I’m sure that goes for most people. However, when you are able to compare the wine in your glass with another, and another, your levels of appreciation and understanding rise remarkably quickly.
We’d chosen to show wines from Bordeaux, seven in all, ranging from dry whites to sweet whites; from plush fruity reds to stately classical ones. I’ve included the menu below.

Getting ready
When we talked about the wines a few things came out – firstly, how important it is to enjoy red bordeaux with food. Food transforms it. Chef Julian Marshall prepared us a wonderful menu and it brought out the beauty in the wines and the wines perfectly complimented the food. The match with the Suffolk lamb was incredible and something you have to try.
Secondly, we were all impressed with the distinctiveness of the wines. These are wines that share certain regional characteristics, but which are definitely of their place. The first two reds, both merlot dominated, were plush and forward as you’d perhaps expect. Whilst, the second two, cabernet driven, wines had the lovely acidity and noble, dry characteristics of the Medoc. However, it was their similarities, rather than their differences which were most interesting. The way they developed in the glass, the lingering finish, their complexity,intensity and the way in which they were modern wines with a clear, traceable past.

Ballotine of Confit Duck
I could go on and on. However, I’ll leave something to your imagination. It was a wonderful evening, with great company, conversation, wine, food and even a little cognac.

I can’t wait for the next one!




John and Ewan’s Wine Club Bordeaux Dinner
Ballotine of Confit Duck, Maize fed Chicken and Pistachio with Apple Compote
Château Deville, Entre-deux-Mers 2009
Château La Croix Chantecaille, St Emillion Grand Cru 2004
Roast Rump of Suffolk Black face Lamb with Caramelised Root Vegetables and Pomme Mousseline, Rosemary Jus
Château Des Annereaux, Lalande de Pomerol 2006
Lacoste-Borie, Pauillac, 2006
Selection of Cheese with Home-made Raisin and Walnut Bread
Chateau Langoa Barton, Troisième Cru, St Julien, 2006
Le Coeur de Cassis with a Passion Fruit Coulis
Clos Dady, Sauternes 2008
Château Filhot, Deuxième Cru, Sauternes 1999
Coffee and Petits Fours
VSOP Cognac

Friday 3 February 2012

John Davey Restaurant Consultancy & Recruitment

John & Bret Grham -The Ledbury
John Davey Consultancy represents near thirty years industry management experience.

Experience that takes in everything about the equation of linking customer to service, service to kitchen and back again.

Experience that places me in good stead to pass on my knowledge, skills and experience to those in the trade. 

The beauty of John Davey’s front-of-house philosophies and best practices are that they display a  common sense straightforwardness, ease of implementation and most importantly fun in the learning process.

With John's extensive knowledge and professional network in the industry both at home and abroad John Davey Consultancy also offers a solution to your recruitment requirements.

John Davey Consultancy offers, not just a wealth of experience, but has excellent relationships with key industry suppliers, so whether you need cleaning products to make your establishment sparkle or a florist that offers a breathtaking, innovative display for your customers to enjoy, John and his team has the ability to organize these and many other services.

We look forward to hearing from you!

Friday 20 January 2012

Lujon Restaurant - Commonside, Keston BR2 6BP

Situated overlooking Keston Common, Lujon has undergone a radical refurbishment, introducing an eclectic mix of vintage French and period design.
Head chef, Alan Irwin, trained under Andrew Mcleish at Chapter One for seven years and was a finalist of the Roux and Ramsey scholarship.
He then went on to become head chef at the Mulberry Tree and achieved Kent Best Restaurant of the Year 2 years running. Additional accolades include regional winner for Best Restaurant in the South East of England and 2 Rosettes.
Founded by Angela Bell, Lujon offers modern European dining in a relaxed and warm environment.

May 2020

Cleaner Products to the Rescue Having heard about the shortages of PPE for our front-line workers our CEO Nathan Reilly decided to donate ...